In conversation with Dr. John Gladson, Founder & Managing Director, Jomin Animal Health, he delves into trends, preventive pet care, and India’s evolving animal healthcare industry.

Question –  Jomin Animal Health has established itself as a trusted provider of veterinary healthcare solutions. What has been the key philosophy behind your growth journey and market presence in India?

Our growth has always been guided by a simple philosophy: Care Beyond Commerce. Animal healthcare is not merely about supplying products; it is about building long-term trust with veterinarians, pet parents, breeders, clinics, hospitals, and the wider animal-care community. That conviction comes from our roots—Jomin Animal Health was born out of clinical practice, not out of a boardroom. Our origins trace back to a successful equine veterinary practice in the Middle East in the mid-1990s, and our work over three decades has spanned India, the UAE, Saudi Arabia, and the USA. That clinical foundation shaped a rule we still follow today: we only bring to Indian veterinarians and pet parents what we, as clinicians, would confidently use on our own patients.

Our journey has been built on four pillars—quality, consistency, education, and accessibility. We partner with globally recognised pet and veterinary brands such as PetAg, Kaytee, Zilla, Zoo Med, EmerAid, Lafeber, Nylabone, Comfort Zone, Farnam, Vitaflex, Horse health Products, Mila International, JorVet, RWD, Mindray Animal Care, and many more, bringing international-quality products to India while ensuring genuine supply, correct storage, the right guidance, and dependable support behind every sale.

Over the years, we have deliberately grown from product distribution into a complete animal healthcare ecosystem. Through Farm & Vet Technologies, www.farmandvet-technologies.com  our veterinary equipment and infrastructure division, and Exotics India, www.exoticsindia.com our platform for exotic companion animals, we now support veterinarians not only with medicines, nutrition, supplements, and pet-care products, but also with diagnostics, medical equipment, instruments, consumables, clinic solutions, training, and after-sales service. This end-to-end approach—and standing behind every product, every machine, and every commitment—is what defines our market presence today.

Question- The companion animal healthcare market is evolving rapidly. What major trends are currently influencing product demand and veterinary practices across the country?

The single biggest force is the humanisation of pets. Pets have moved from the backyard to the bedroom, and today’s pet parents expect the same standard of care for their animals that they expect for their families. They research ingredients, ask informed questions, and are willing to invest in premium nutrition, preventive healthcare, routine check-ups, vaccination, early diagnosis, grooming, behaviour support, and specialty products.

A second major trend is the rise of specialised care. Veterinarians are investing in better diagnostics—ultrasound, digital X-ray, dental systems, ICU and critical care equipment, in-house laboratory testing, surgical support, and modern clinic infrastructure—because pet parents now expect accurate, same-day answers. Alongside this, demand is growing rapidly for exotic companion animals: birds, rabbits, guinea pigs, hamsters, small mammals, and reptiles. These were once niche categories but are now increasingly visible in Indian households, which is precisely why we launched Exotics India, bringing species-specific diets, hay, bedding, and critical-care nutrition to Indian homes and clinics.

India’s veterinary diagnostics and equipment segment is growing even faster, supported by regular check-ups, preventive healthcare, and new technologies. All of these trends point in one direction: the Indian companion animal market is maturing rapidly, and it rewards those who bring genuine quality and knowledge to the table.

 

Question- As a company that partners with international brands, what factors do you prioritize when selecting products and solutions for the Indian market?

Our first priority is always clinical relevance and credibility. A product must solve a real need for Indian veterinarians, pet parents, or animal-care professionals—and before we look at commercial potential, we ask: is it backed by science, is it trusted by veterinarians in its home market, and would we use it ourselves in practice? We look closely at product quality, safety, scientific credibility, brand reputation, ease of use, species suitability, and consistency of supply.

Second, we deliberately look for genuine gaps in the Indian market—categories where nothing comparable exists. Critical-care diets for exotic species, milk replacers for orphaned newborns, and species-specific fortified nutrition are good examples; these products quite literally save lives, and Indian veterinarians previously had no reliable access to them. At the same time, India is a very diverse market, so affordability and practical usability matter just as much. A product must fit Indian clinical workflows, climate conditions, pet-parent expectations, and regulatory requirements—and it must arrive genuine, stored correctly, priced sensibly, and supported with proper education.

For medical devices and equipment through Farm & Vet Technologies, our selection process goes further still: serviceability, installation support, spare-parts availability, warranty, training, and long-term maintenance are all evaluated before we commit to a brand. Finally, we assess the partnership itself—we work with manufacturers who back us with training, technical data, and after-sales commitment. Our goal is not to bring every product to India, but to bring the right products that can genuinely improve animal-care outcomes.

 

Question- Preventive healthcare is becoming increasingly important among pet parents. How is Jomin helping veterinarians and pet owners embrace a proactive approach to animal wellness?

We believe preventive healthcare rests on the right combination of nutrition, hygiene, early diagnosis, behaviour support, and education—and nutrition is the heart of our portfolio. We support veterinarians with milk replacers for neonates, nutritional supplements, recovery diets, critical-care nutrition, dental-care products, grooming and dermatology ranges, disinfectants, exotic-pet nutrition, and habitat-care solutions. Brands such as PetAg, Kaytee, EmerAid, Lafeber, Nylabone, Comfort Zone, Zoo Med, and Zilla help address preventive and wellness needs across dogs, cats, birds, small mammals, and reptiles—and for exotic pets, where dietary mistakes are the leading cause of disease, our species-specific foods help owners get the fundamentals right from day one. Through Exotics India, these products are now within easy reach of Indian pet parents and professionals.

Equally important is early detection. Through Farm & Vet Technologies, we equip clinics with in-house laboratory analysers, digital imaging, and point-of-care testing, enabling veterinarians to offer wellness screening and annual health checks that catch problems before they become emergencies. When a clinic can run a full blood profile or an ultrasound in-house, preventive medicine stops being a concept and becomes a daily service.

The third element is education. Veterinarians are the most trusted advisors for pet parents, so our role is to ensure clinics have reliable products, correct product knowledge, and practical guidance—so that wellness conversations can begin before illness becomes severe. We actively promote the ‘vet recommended’ pathway, helping build a culture where the first visit to a veterinarian is a wellness visit, not an emergency.

 

Question- Veterinarians today have access to a wide range of treatment, nutrition, and support products. How does Jomin support veterinary professionals in delivering better clinical outcomes?

Our support to veterinarians is built on three pillars: trusted products, clinical education, and dependable service. On the product side, we supply nutritional Supplements, Milk Repalcers, recovery and wellness products, specialty surgical consumables, wound-care and bandaging materials and daily-use consumables and disposables. Products like EmerAid critical-care diets give clinicians reliable options for their most fragile patients, where outcomes are measured in hours.

Through Farm & Vet Technologies, we take this much further. We provide imaging systems including digital X-ray, ultrasound, endoscopy, and C-arm; laboratory diagnostics spanning haematology, biochemistry, and immunoassay; ICU and critical-care equipment including anaesthesia machines, ventilators, and monitors; and complete dental, surgical, and orthopaedic solutions—drawing on world-class partners such as Mindray Animal Care, RWD, Mila International, JorVet, Vetall Senspert and along with reagents and recurring clinical supplies.

Most importantly, we focus on complete implementation, not just the sale. We help veterinarians choose the right equipment, understand its application, install it properly, train the team, and maintain it through factory-trained service engineers and structured AMC support—because equipment downtime directly affects patient care and clinic revenue. We offer flexible EMI and financing facilitation so advanced technology is within reach of a young practitioner, not just large hospitals, and for those building or upgrading facilities we deliver complete turnkey clinic and hospital solutions: one company, one invoice, one service partner. Farm & Vet Technologies is built around helping clinics plan, design, equip, train, service, and scale—and better tools, better training, and dependable support translate directly into better and faster clinical decisions.

 

Question- Education plays a vital role in advancing veterinary medicine. How does Jomin engage with veterinarians, clinics, and industry stakeholders to promote knowledge sharing and professional development?

Education is one of the strongest pillars of our long-term vision. Modern veterinary healthcare cannot grow only through products and equipment; it grows when veterinarians are confident, trained, and continuously updated. We firmly believe we don’t just equip clinics—we help build better veterinarians.

Through Farm & Vet Technologies and FVT Academy, our dedicated training arm, we plan conduct and support hands-on workshops, wet labs, clinical training programs, webinars, product demonstrations, and knowledge-sharing sessions. Key focus areas include ultrasound, dentistry, critical care, laparoscopy, endoscopy, digital X-ray interpretation, C-arm and fluoroscopy workflows, CT basics, laboratory diagnostics, equipment handling, troubleshooting, and maintenance—because modern equipment needs confident users, not just installation. Through our international brand partnerships, we also bring global key opinion leaders directly to Indian practitioners, and our demonstration centres and regional service hubs across Chennai, Delhi, Mumbai, Bangalore, Kolkata, and Hyderabad double as learning spaces where veterinarians gain hands-on exposure to new technologies before investing in them.

Our aim is to create a strong ecosystem where veterinarians, veterinary students, clinics, hospitals, universities, global experts, and industry stakeholders come together for practical learning. Every product we introduce comes with technical education for the clinic team, and every machine we install comes with structured operator training. For us, education is not a separate activity—it is part of our responsibility to the veterinary profession. Better-trained veterinarians lead to better diagnosis, better treatment decisions, and ultimately better outcomes for animals.